THIS VERSION IN EFFECT SINCE JANUARY 1, 2003

Protecting your privacy is important to Ravenhill Agencies Ltd. (referred to as "ravenhillagencies.com"). This Policy explains how Ravenhill Agencies, Ltd. collects, uses, and discloses the personal information you may provide while using the Ravenhill Agencies, Ltd. Web site (the "Web Site"). It is always your choice whether or not to provide personal information through the Web site. Any personal information you provide will be treated with care, and subject to this Policy will not be used or disclosed in ways to which you have not consented. Also, you may opt-out certain uses and disclosures of your personal information, as explained in this Policy.

YOUR CONSENT

1. By using the Web Site, you signify your consent to ravenhillagencies.com's collection, use, and disclosure of your personal information in accordance with this Policy.

INFORMATION AUTOMATICALLY COLLECTED

2. Non-Identifiable Information - Like many other Web sites, the Web Site automatically collects certain non-identifiable information regarding Web Site users, such as the Internet Protocol (IP) address of your computer, the IP address of your Internet Service Provider, the date and time you access the Web Site, the Internet address of the Web site from which you linked directly to the Web Site, the operating system you are using, the sections of the Web Site you visit, the Web Site pages read and images viewed, and the content you download from the Web Site. This non-identifiable information is used for Web Site and system administration purposes and to improve the Web Site. Ravenhill Agencies, Ltd. may also use non-identifiable information to initiate interactive, real-time discussions with users. Your non-identifiable information may be disclosed to others and permanently archived for future use.

3. Cookies - The Web Site does not use "cookies."

4. Tracking Information - Ravenhill Agencies, Ltd. may use non-personal information to create aggregate tracking information reports regarding Web Site user demographics, and Web Site traffic patterns None of the tracking information in the reports can be connected to the identities or other personal information of individual users. Ravenhill Agencies, Ltd. also may link tracking information with personal information voluntarily provided by Web Site users. Once such a link is made, all of the linked information is treated as personal information and will be used and disclosed only in accordance with this Policy.

PERSONAL INFORMATION YOU SPECIFICALLY PROVIDE

5. Your Personal Information - During your use of the Web Site, you may be asked to voluntarily provide certain personal information (such as your name, email address, postal address, telephone number, or credit card information) for purposes such as facilitating communications with you, applying for access to certain special features of the Web Site, or carrying out transactions. It is always your choice whether or not to provide personal information.

6. Use of Your Personal Information - Ravenhill Agencies, Ltd. may use your personal information to contact and correspond with you, to respond to your inquiries, to process transactions and payments, and to facilitate and enhance your use of the Web Site. Ravenhill Agencies, Ltd. may develop a confidential customer profile for you, which will be used to provide the very best service to you.

7. Email from ravenhillagencies.com - Ravenhill Agencies, Ltd. may send to you, from time to time, email or other communications containing information about ravenhillagencies.com, and other matters Ravenhill Agencies, Ltd. believes will interest you. At any time you may ask Ravenhill Agencies, Ltd. to stop sending you email and other information by contacting customerservice@ravenhillagencies.com. Also, each unsolicited email Ravenhill Agencies, Ltd. sends to you will tell you how to decline further unsolicited email.

8. Disclosure of Your Personal Information - Ravenhill Agencies, Ltd. may disclose your personal information in the following circumstances:

(i) Law Enforcement and Legal Disclosure - Ravenhill Agencies, Ltd. may disclose your personal information to a government institution that has asserted its lawful authority to obtain the information or where Ravenhill Agencies, Ltd. has reasonable grounds to believe the information could be useful in the investigation of unlawful activity, or to comply with a subpoena or warrant or an order made by a court, person or body with jurisdiction to compel the production of information, or to comply with court rules regarding the production of records and information, or to ravenhillagencies.com's legal counsel.

9. Location of Information - Ravenhillagencies.com will store and process your personal information in ***Town here*** Alberta, Canada.

10. Securing Your Information - To help protect the confidentiality of your personal information, Ravenhill Agencies, Ltd. employs security safeguards appropriate to the sensitivity of the information. Nevertheless, due to the nature of the Internet and Internet technologies, security and privacy risks cannot be eliminated and Ravenhill Agencies, Ltd. cannot guarantee that your personal information will not be disclosed in ways not otherwise described in this Policy.

11. Accessing Your Personal Information - You may request access to your personal information and information about ravenhillagencies.com's collection, use and disclosure of that information by contacting Ravenhill Agencies, Ltd. at customerservice@ravenhillagencies.com. Subject to certain exceptions prescribed by law, you will be given reasonable access to your personal information, and will be entitled to challenge the accuracy and completeness of the information and to have it amended as appropriate. You can help Ravenhill Agencies, Ltd. maintain the accuracy of your information by notifying Ravenhill Agencies, Ltd. of any changes to your personal information.

OTHER MATTERS

12. Other Web Sites - The Web Site may contain links to other Web sites or Internet resources. When you click on one of those links you are contacting another Web site or Internet resource. Ravenhill Agencies, Ltd. has no responsibility or liability for or control over those other Web sites or Internet resources or their collection, use and disclosure of your personal information.

13. Policy Changes - To accommodate changes in the Web Site, changing technology, and legal developments, this Policy may be changed from time to time in ravenhillagencies.com's sole discretion and without any prior notice or liability to you or any other person. New versions of this Policy will be posted here. ravenhillagencies.com's collection, use and disclosure of your personal information will be governed by the version of this Policy in effect at that time. Accordingly, when you use the Web Site you should check the date of this Policy and review any changes since the last version.

14. Your Comments - If you have any comments or questions about this Policy or your personal information, please contact Ravenhill Agencies, Ltd. at customerservice@ravenhillagencies.com.